About Us.

OmniSYS offers comprehensive and innovative solutions for complex pharmacy transactions. As the industry leader, we maximize the strategic and financial value delivered to customers by leveraging our regulatory, clinical, and technical expertise.

Tricia Fringer, Chief Executive Officer

Tricia Fringer serves as President and Chief Executive Officer for OmniSYS, bringing over twenty years of health care industry experience. Tricia has held numerous executive positions throughout her career.

Prior to becoming the President and Chief Executive Officer at OmniSYS, Tricia was Vice President for Sales, Marketing, and Underwriting for the Specialty Business Division of Coventry Health Care (NYSE: CVH). During her tenure at CVH, she also led the company's National Accounts and Federal Government business. She was responsible for managing customers across these businesses, along with overseeing Underwriting and Sales for the Specialty Business Division.

Prior to joining CVH, Tricia held senior underwriting positions with First Health Group, John Deere Health Plans, and The Principal Financial Group.

Tricia received her Bachelor and MBA degrees from Drake University.

Heather Benzi, Senior Vice President Business Development, Regulatory & Compliance

Heather Benzi serves as Senior Vice President, Business Development, Regulatory & Compliance for OmniSYS. She is responsible for leading the sales team and industry relationships with a focus on regulatory and compliance issues. Heather also contributes to strategic efforts related to development of marketing relationships, industry partnerships and new product solutions.

Heather has more than seventeen years experience in the healthcare industry. Joining OmniSYS in 1994, she has held positions in various Sales and Account Management roles related to pharmacy and durable medical equipment/home medical equipment (DME/HME). Heather has also participated as a member of the National Association of Chain Drug Stores (NACDS), National Council for Prescription Drug Programs (NCPDP), and American Association for Homecare (AAHomecare) for more than ten years.

Heather attended Kansas State University and Wichita State University, graduating with a B.S. in Business Administration/Marketing.

Melinda Giese, Senior Vice President, Account Management and Customer Service

Melinda Giese serves as Senior Vice President of Account Management and the Customer Service organization for OmniSYS. She is responsible for managing customer relationships, as well as leadership of the Account Management team. In her role as SVP of Customer Service, Melinda leads the organization's overall Customer Service initiatives providing world class service.

Melinda has more than seventeen years of health care industry experience. Prior to becoming Senior Vice President, Account Management at OmniSYS, Melinda was the Director of National Accounts for Coventry Health Care (NYSE: CVH). During her tenure at Coventry, Melinda led the company's Account Management, Implementation and Compliance business. She also held various positions in the PBM Division related to contracting and formulary file management. She was responsible for managing relationships with the company's marquee accounts and was integral to the development of the company's Medicare's PFFS product offering.

Melinda attended the University of Utah and University of Phoenix, graduating with a B.S. in Business Marketing.

Richard Bays, Vice President, Information Technology and Risk Management

Richard Bays serves as Vice President, Information Technology and Risk Management for OmniSYS, bringing over sixteen years' experience in healthcare technology. Richard is responsible for establishing the technology vision for the organization and developing the processes to maintain the existing infrastructure. His responsibilities are to align the IT objectives and programs to maximize the value of the strategies, including accountability for all data centers, technical service centers, production scheduling, help desks, communication networks, software development, and computer systems operations. Additionally, he has the responsibility of maintaining all risk assessment and technical audits to ensure reliable and secure processes and procedures. Prior to joining the team at OmniSYS, Richard worked at Raytheon Systems as a Software Engineer developing and managing projects for classified defense contractors. His responsibilities included building a simulators system to test and benchmark other systems and developing desktop help desk procedures.

Richard's also worked for Sherwood Medical as a Production Manager where he was responsible for maximizing daily manufacturing quotas.

Richard graduated from Texas A&M-Commerce with BS in Physics and minor in Mathematics and Computer Science.

Shelley Hansell, Vice President, Product Management

Shelley Hansell serves as the Vice President of Product Management for OmniSYS, bringing over 12 years of healthcare industry experience to OmniSYS. Shelley joined OmniSYS in 2002 and is responsible for the company's product solutions, which include Medicare, Medicaid, and commercial payers. She also manages the operations for the Medicare, Medicaid, EDI and Denial Tracking departments and has led the NCPDP D.0 and ANSI 5010 transition efforts. Shelley is actively involved in OmniSYS' efforts to assist in CMS regulation changes for Medicare and Medicaid.

Prior to joining OmniSYS, Shelley was a Systems Engineer for Delinea Corporation, an application and business process management company. Delinea Corporation serves the energy and utility industries, providing a full spectrum of consulting, design, development, and integration services.

Shelley also served as a Technologist for Computer Associates and Sterling Software. During her five year tenure, she was responsible for international support for several data modeling design products, as well as full lifecycle computer-aided software engineering tools.

Shelley has a Bachelor of Science degree in Computer Information Systems from Texas A&M Commerce.

Scott Warshaw, Director, Finance & Strategy

Scott serves as Director of Finance and Strategy for OmniSYS and is the senior financial officer for the organization. His main responsibilities include oversight of finance and accounting functions as well as guiding strategic direction and analyzing company and customer performance.

Prior to joining OmniSYS, Scott was an associate with Ernst and Young, a global financial services firm, managing day-to-day external audit fieldwork of publicly traded and large not-for-profit organizations. During his time with Ernst & Young, Scott worked across various industries including oil and gas, healthcare and retail.

Scott received his BBA and MPA from The University of Texas at Austin. Scott is a certified public accountant in the state of Texas.

Brad Wheeler, Senior Director, Software Development

Brad Wheeler, Senior Director of Software Development, leads the Business Intelligence team and is currently the lead director of Software Development. Brad is responsible for delivering customer reporting, internal analytics, and managing multiple groups in Software Development.

Brad joined OmniSYS in 2001 and has a diverse background with the company. He's gained increased responsibility through his tenure in multiple departments, including Customer Support Operations, Sales, Marketing, and Software development. Since his start with OmniSYS, Brad has led multiple major initiatives for the company including the implementation of the Business Intelligence department, the creation of the Quarterly Value Reports and other new reporting packages, and leading efforts in multiple product development projects.

Brad has a BBA in Marketing and an MBA from Texas A&M University - Commerce.

Contact Us

24hr support: 1-800-666-4797
Sales: 1-800-448-6891
Local: 1-903-455-0461
Fax: 1-903-455-3797
E-mail: mail@omnisys-llc.com

Call us today at

1-800-448-6891